Question 1

Where are your cabinets manufactured?

Accepted Answer

Our cabinets are manufactured in Korçë, Albania in our own factory. We export exclusively to the US market. Every cabinet is built to US industry standards — solid birch face frames, 3/4" plywood boxes, Blum soft-close hardware — and is CARB II compliant for indoor air quality.

Question 2

Why Albania?

Accepted Answer

Albania has a long tradition of fine woodworking. Our factory combines that craftsmanship with modern CNC machinery and quality control processes aligned to US standards. The result is European-level build quality at a price point well below comparable US domestic manufacturers.

Question 3

How is pricing structured?

Accepted Answer

Pricing depends on cabinet count, door style, and finish. We provide a detailed line-item quote after receiving your cabinet list. Use the 'Request a Quote' button on any product page to get started — there's no commitment and we typically respond within 1 business day.

Question 4

What's the minimum order?

Accepted Answer

There is no strict minimum, but Gen B is best suited for full kitchen projects (10+ cabinets). We also work with contractors and designers on multi-project wholesale accounts.

Question 5

Can I order a sample door before committing?

Accepted Answer

Yes. Contact us to request a door sample in your chosen finish — we ship samples so you can evaluate the color and quality before placing a full order.

Question 6

What is your lead time?

Accepted Answer

Standard lead time is 8–10 weeks from order confirmation and deposit. This covers production, quality inspection, and freight transit to your location. We'll confirm the exact timeline when your order is placed.

Question 7

Do you ship to all 50 states?

Accepted Answer

Yes, we ship nationwide via freight carrier. Cabinets are palletized and delivered to your address — residential, contractor warehouse, or job site. We coordinate the freight logistics and provide tracking.

Question 8

Who is responsible if cabinets arrive damaged?

Accepted Answer

All shipments are insured. In the rare event of freight damage, document it on the delivery receipt, photograph the damage, and contact us within 48 hours. We will arrange replacement at no cost.

Question 9

What's included with each cabinet?

Accepted Answer

Each cabinet ships fully assembled with doors hung, drawer boxes installed, and all Blum hardware pre-fitted. Included: adjustable shelves, European hinges, soft-close drawer slides. Not included: countertops, hardware pulls/knobs, toe kicks (available on request), or installation labor.

Question 10

How do I measure for cabinets?

Accepted Answer

Measure your wall length in inches from corner to corner, accounting for appliances and windows. Provide ceiling height and note any obstructions (pipes, vents). Our team will help lay out a cabinet plan once we receive your room dimensions — include photos if possible.

Question 11

Do you offer installation services?

Accepted Answer

We do not provide installation directly. Our cabinets are designed for standard installation by any licensed cabinet installer or general contractor. We can recommend installers in select markets — ask when you request your quote.

Question 12

How durable are the painted finishes?

Accepted Answer

All painted cabinets use a baked-on paint process — the finish is cured at high temperature, which makes it significantly harder and more resistant to chipping, moisture, and UV than air-dried paints. Normal kitchen use will not dull or chip the finish.

Question 13

How do I clean painted kitchen cabinets?

Accepted Answer

Wipe with a soft, damp cloth and mild dish soap. Avoid abrasive sponges, scrubbing pads, and solvent-based cleaners (bleach, ammonia, acetone). Dry after wiping — standing water near seams can damage any cabinet over time regardless of finish quality.

Question 14

Will the finish color match exactly what I see on screen?

Accepted Answer

Monitor calibration varies, so we strongly recommend ordering a door sample before committing to a full order. The sample is the most accurate representation of the actual finish.

Question 15

What does your warranty cover?

Accepted Answer

Gen B cabinets carry a 5-year limited warranty covering defects in materials and workmanship — including box construction, door alignment, and hardware function. The warranty does not cover damage from improper installation, modification, misuse, or normal wear.

Question 16

How do I make a warranty claim?

Accepted Answer

Email us at info@genb-cabinets.com with your order number, photos of the issue, and a description. We aim to resolve all warranty cases within 5 business days.

Frequently asked questions

About Gen B

Ordering & Pricing

Lead Time & Shipping

Product & Installation

Finish & Care

Warranty

Ready to Upgrade Your Kitchen?