Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected by GEN B Cabinets ("Gen B," "we," "us") through www.genb-cabinets.com, our communications with you, and related sales and support activities directed at the United States.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact and account details: name, email address, phone number, company name, billing and shipping addresses.
• Project and order information: cabinet styles, measurements, preferences, quotes, order history, and communications about your project.
• Technical data: IP address, browser type, device identifiers, general location derived from IP, and pages viewed on our Site.
• Communications: content you send via forms, email, or phone when you contact us.

3. How we use information

We use personal information to:

• Respond to inquiries, provide quotes, process and fulfill orders, and provide customer support.
• Operate, secure, and improve the Site; analyze usage in aggregate; and debug technical issues.
• Send transactional messages (for example, order updates) and, where permitted, marketing about our products.
• Comply with law, enforce our terms, and protect our rights and the safety of users.

4. Legal bases (where applicable)

If a jurisdiction requires a "legal basis" for processing, we rely on performance of a contract, our legitimate interests (such as operating and securing our business and Site), your consent where required, and compliance with legal obligations.

5. Sharing of information

We may share personal information with:

• Service providers who assist us (for example, hosting, email delivery, analytics, payment processing, shipping and freight partners), subject to confidentiality and processing terms.
• Professional advisers when required (for example, accountants or lawyers).
• Authorities when required by law, subpoena, or to protect rights and safety.
• Business transfers in connection with a merger, acquisition, or sale of assets, with notice as required by law.

We do not sell your personal information for money. Certain sharing for targeted advertising may be considered a "sale" or "sharing" under U.S. state laws; see the California section below.

6. Cookies and similar technologies

We and our partners may use cookies and similar technologies to remember preferences, understand how the Site is used, and support security. For more detail, see our Cookie Policy.

7. U.S. state privacy rights (including California)

Residents of certain states (including California under the CCPA/CPRA) may have rights to know what personal information we collect, to request access or deletion, to correct inaccuracies, to opt out of certain processing (including "sale" or "sharing" for cross-context behavioral advertising, where applicable), and to appeal certain decisions. We will not discriminate against you for exercising these rights.

California residents: You may submit requests by emailing info@genb-cabinets.com with "Privacy Request" in the subject line. We will verify your request as required by law. You may designate an authorized agent under applicable rules. For metrics about privacy requests, we may publish disclosures if required by law.

Do Not Sell or Share / opt-out of targeted advertising: If we engage in activities that qualify as sale or sharing under applicable state law, you may opt out via the same contact above or any opt-out link we provide on the Site. Browser or global privacy control signals may be honored where legally required once we implement recognition of those signals.

8. Children's privacy

The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps.

9. Security and retention

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the Internet is completely secure. We retain information as long as needed for the purposes above, including legal, tax, and accounting requirements.

10. International transfers

We operate in the United States and may process data in the U.S. and other countries where we or our service providers operate. Where we transfer personal information across borders, we use appropriate safeguards as required by applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the "Last updated" date.

12. Contact us

For privacy questions or requests: info@genb-cabinets.com · +1 (305) 555-0147 · Contact form